The trainer will need to speak with each learner before every lesson to ensure they are COVID-19 symptom-free. The trainer will update you as to whether they are able to proceed with training, that they are symptom-free and have not been in contact with anyone else with COVID-19 symptoms. The trainer will ask if the learner has been in contact with anyone showing COVID-19 symptoms. The trainer will be following government guidelines about people returning from abroad and the need to quarantine where advised.
No face-to-face training will happen during the quarantine period. The trainer will also observe the quarantine rules and will contact learners in advance about suspending face-to-face training in line with government advice. In the case that either the trainer or the learner does not feel well and has symptoms in line with COVID-19, then no face-to-face training will take place no charge will be made by the trainer. However the trainer reserves the right to charge for late cancellations in line with their full business terms and conditions if and when it becomes apparent that the learner is continuing to late cancel over what is deemed acceptable, and within the usual accepted cancellation time frame as stated in the trainer’s full terms and conditions. Where possible, all payments for training need to be paid in advance. The trainer will advise their customers what payment methods they accept (below).
If at any time the trainer or learner:
• Feels unwell
• Develops a cough
• Has symptoms in line with COVID-19
The lesson will be stopped Training can recommence once the trainer and/or learner:
• Feels well again
• Has sought medical advice
• Where appropriate, has completed quarantine in line with government guidelines
• Is showing no further symptoms of COVID-19, and members of their household are showing no symptoms for the period in line with medical advice.
Payments during the lesson If a lesson needs to be stopped where either the learner or trainer starts to display COVID-19 symptoms, the trainer will charge a pro rata fee for the lesson. For example: If the lesson were stopped 20 minutes into a 60-minute lesson, the remaining time would be refunded.
If the trainer has symptoms of COVID-19 they will alert NHS Test and Trace and follow the current procedure in their country for testing and isolating. Visit nhs.uk/conditions/coronavirus-covid-19/self-isolation-and-treatment/when-to-self-isolate-and-what-to-do to find out more.
TERMS & CONDITIONS
DRIVING LICENCE AND EYESIGHT.
All drivers must hold a current, valid driving licence (provisional or full), which must be produced on or in advance of their first lesson and be carried with them at all times whilst driving. It is also a requirement that you can read a car number plate at a distance of 20.5 metres (Or 67 feet), if you require glasses to read the number plate they must be worn at all times whilst driving.
Payments are required to be made in advance of lessons.
LESSON TIMES & BOOKINGS.
All lesson bookings will be recorded in the pupil record card supplied. Pupils are advised to be punctual for all booked lessons. Your instructor will wait up to 15 minutes from the start of a booked lesson after which the lesson will be abandoned and the booked lesson fee forfeited or become due for payment. The same waiting may become necessary if your instructor is delayed due to unforeseen circumstances. Any such lesson time would be made up at the end of the lesson or at a future date.
Provided that your instructor can easily replace your booked lesson no penalty will be incurred. If this is not possible the full training costs for the lesson in question may, at the discretion of your instructor be charged to you. Your instructor reserves the right to postpone lessons if he or she decides that the weather or road conditions are unsuitable or dangerous. The instructor cannot be held responsible for any costs incurred as a result of the postponement of any lessons, for whatever reasons.
If you or your instructor needs to cancel a lesson, a minimum of 48 hours’ prior notice should be given. Please note that all cancellations must be communicated between the pupil and the Instructor or vice versa. Failure to provide required notice of cancellation will result in the full lesson fee to become payable to the instructor.
PUPIL COMFORT AND SAFETY.
In the interests of comfort and safety pupils are advised to have suitable footwear and clothing which does not restrict movement. Pupils should also inform their instructor if they have any special needs or are taking any medication that may affect their ability to drive safely.
THE DRIVING TEST.
Your instructor will discuss with you your readiness for a practical driving test, subject to a mock driving test. Following which you may book your test with the D V S A. Should you require the use of your instructor’s car for the test it is important that you notify your instructor the exact time date and location of your practical test, to ensure the vehicle will be available for the test.
On the day of your Driving Test you and your instructor will carry out the full list of vehicle safety checks covered in the “show me, tell me “element of the Practical Driving Test to ensure the vehicle is suitable for use on your Driving Test. Should a fault become evident after arrival at the Test Centre and there not be sufficient time to correct the fault before your Test start time, the examiner may decide the vehicle is not suitable for test purposes and terminate your test with the loss of your test fee. Your instructor will make all efforts to present a vehicle fit for test purposes but if through unforeseen circumstances your test is terminated, your instructor can not be held responsible for any costs incurred by you because of such an event.
Your instructor reserves the right to withdraw the use of their vehicle for test purposes if he or she decides that your driving would actually or potentially cause a danger to public safety.
The D V S A require 3 clear working days to postpone a booked Driving Test. Failure to provide the required notice may result in a loss of test fee. Should the D V S A postpone or cancel a booked driving test it is your responsibility to inform your instructor so possible alternative arrangements for car use can be arranged.